Order online. Try at home. Return in Berlin.
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Shipping & Pickup
Orders are shipped within 1–2 working days.
Delivery within Germany and EU takes 1–3 days via DHL.
We ship worldwide with tracking.
You can also pick up your order in our Berlin stores:
AEM Torstrasse 60 or Weinbergsweg 21
Please message us after placing your order if you choose pickup.
Shipping cost will be refunded when you pick up your order.
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Returns (online orders)
You can return your order within 14 days of delivery.
Items must be unworn and in original condition with tags.
Return in-store (Berlin) — free
Return by post
We can prepare a return label — cost will be deducted from your refund
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Return address
aem / Glasseye co UG
Laden EG
Torstrasse 60
10119 Berlin
Germany
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Refunds
Refunds are issued within a few days after receiving the return.
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In-store purchases
No refunds.
Exchange or store credit available.
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Need help?
Need help?
If you need help with size or fit, write to us.